Frequently Asked Questions

Ordering & Shipping

Q: How long does shipping take?
A: We ship orders within 1-2 business days. Delivery typically takes 3-5 business days within the US.

Product Information

Q: How should I store my peptides?
A: Peptides should be stored in a cool, dry place. For detailed storage instructions, visit our Peptide Storage & Safety page.

Q: Are your peptides tested for quality?
A: Yes, all our peptides undergo rigorous quality testing to ensure purity and potency. All of our peptides have been tested by 3rd party laboratories and have achieved over 99% purity.

Q: What is the shelf life of peptides?
A: When stored properly, most peptides have a shelf life of 12-24 months. Visit our Peptide Storage & Safety page.

Usage & Safety

Q: How do I use peptides safely?
A: Always follow the recommended dosage and consult with a healthcare professional before use.

Q: Can I return opened products?
A: Due to the nature of our products, we cannot accept returns on opened items. Please review our return policy for details.

Account & Support

Q: How do I track my order?
A: You'll receive a tracking number via email once your order ships.

Q: How can I contact customer support?
A: Use our contact form for inquiries or custom peptide orders.