Refund policy

Return & Refund Policy

Thank you for your purchase from Penn Peptides. Please review our return and refund policy below.

All Sales Final

Due to the nature of our products, all sales are final. We do not accept returns or exchanges once an order has been processed and shipped.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery.

To assist you, we may require:

  • Clear photos of the product and packaging

  • Your order number

Once reviewed, we will determine an appropriate resolution, which may include a replacement or refund.

Order Issues

If you experience any issues with your order, please contact us as soon as possible. We will make reasonable efforts to resolve any problems related to fulfillment or shipping.

Cancellations

Orders may only be canceled if they have not yet been processed or shipped. Once an order has been shipped, it cannot be canceled.

Shipping Issues

Penn Peptides is not responsible for delays caused by shipping carriers or external factors. Customers are responsible for ensuring that the shipping address provided at checkout is accurate.

Contact Information

For any questions or concerns regarding your order, please contact us:

Email: pennpeptides@gmail.com

Important Notice

All products sold by Penn Peptides are intended for laboratory research use only and are not for human consumption.